Please allow approximately 5 working days for your order of environmentally friendly dog products to be processed. However, we will endeavour to send your parcel within just a few days and often the following day of your order once full payment has been received.
We can deliver items anywhere in Mainland UK. We don’t deliver to Post Office (P.O.) boxes or shipping agent addresses.
We use Royal Mail and Hermes to deliver our parcels, and they will attempt delivery and if the recipient is not at home a card will be left with written instructions asking them to contact their local depot to re-arrange delivery or to collect. It is then the recipient's responsibility to contact the courier and re-arrange delivery or collection. Royal Mail will hold their goods at the local Royal Mail Post Office for a maximum of eighteen days.
Please ensure that you provide accurate contact or delivery details to ensure timely delivery. We do not accept liability for any failed or late deliveries due to incorrect address details.
All postage is calculated on weight, please allow up to 5 working days for delivery within the UK.
Royal Mail Standard 2nd class; up to 100g - £1
101g - 1kg - £3.50
over 1 kg - £5.60
Hermes contactless delivery: up to 1kg - £4.00
1 - 2kg - £5.00
over 5kg - £10.50